Interactive Discussion from the Treatment Coordinator’s Perspective
SmileSnap • February 19, 2021
SmileSnap’s Director of Sales and Virtual Integration Specialist, Stacey Bagwell, interviews Kristin Henry from Fotovat Orthodontics in Los Angeles about how she transformed their practice from traditional to virtual during the Covid office shutdown, and in doing so, discovered an efficient and productive way to conduct new patient consults and start cases through SmileSnap.
Watch the video to learn more about:
- How to set up successful workflows and systems to easily manage virtual consults
- Why follow up protocols are important to increase the number of new patient starts
- Managing virtual consults alongside seeing a full schedule of in-office patients
- How patients are reacting to the convenience of Virtual Consults
- Bonus: A few words from Dr. Fotovat of who you have managing your virtual consults
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First impressions matter, and SmileSnap helps you make a great one. Patients appreciate being able to reach out on their own terms, without the pressure of a phone call or the delay of waiting for a consultation. They also love the fast feedback, clear communication, and personalized approach. When patients feel heard and supported early on, they’re more likely to trust your team and commit to treatment. SmileSnap doesn’t just help attract new patients —it builds long-term loyalty. By offering a better experience from the start, your practice becomes the obvious choice for their care.
Your front desk is busy. Your clinical staff is stretched. SmileSnap is the tool that helps everyone do more—with less. By automating the initial intake process , SmileSnap eliminates phone tag, email back-and-forth, and redundant data entry. Patients submit photos and complete forms online, freeing your team to focus on higher-value tasks. Providers can triage consults on their schedule, respond with treatment options, and prioritize in-office visits for serious cases. The result? Less chaos, more efficiency, and more booked appointments—all without adding to your staff’s workload.