Interactive Discussion from the Treatment Coordinator’s Perspective
SmileSnap • February 19, 2021
SmileSnap’s Director of Sales and Virtual Integration Specialist, Stacey Bagwell, interviews Kristin Henry from Fotovat Orthodontics in Los Angeles about how she transformed their practice from traditional to virtual during the Covid office shutdown, and in doing so, discovered an efficient and productive way to conduct new patient consults and start cases through SmileSnap.
Watch the video to learn more about:
- How to set up successful workflows and systems to easily manage virtual consults
- Why follow up protocols are important to increase the number of new patient starts
- Managing virtual consults alongside seeing a full schedule of in-office patients
- How patients are reacting to the convenience of Virtual Consults
- Bonus: A few words from Dr. Fotovat of who you have managing your virtual consults
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Engaging patients early in their journey is crucial for conversion. SmileSnap's virtual consultations provide an interactive platform where patients can share their concerns and receive personalized feedback. smilesnap.com Engagement Features: Real-Time Communication: Interact with patients through secure messaging. Treatment Recommendations: Provide personalized suggestions based on patient submissions. Follow-Up Reminders: Automate reminders to keep patients engaged. Educational Resources: Share relevant information to help patients make informed decisions. This proactive approach builds trust and keeps patients engaged, increasing the likelihood of them moving forward with treatment. By offering a convenient and informative experience, SmileSnap helps convert inquiries into loyal patients.
Traditional patient intake methods can be time-consuming and prone to errors. SmileSnap virtual dental consultation software streamlines this process by allowing patients to submit their information and photos online before the consultation. Features Include: Customizable Intake Forms: Tailor forms to your specific practice needs. Secure Photo Uploads: Patients can submit images directly through the platform. Automated Data Entry: Reduce manual input and potential errors. HIPAA Compliance: Ensure patient information is handled securely. This efficient intake process saves time for both staff and patients, allowing for a smoother transition into treatment discussions. By reducing administrative burdens, your team can focus more on patient care and less on paperwork.