American Association of Orthodontists (AAO) Endorses SmileSnap for Virtual Consults

SmileSnap • April 1, 2020

DENVER, USA, ​April 1, 2020​ — SmileSnap, a leader in virtual dental and orthodontic consultations and visits, announced it has received the endorsement of the American Association of Orthodontists (AAO).

Founded in 2019, SmileSnap’s online smile assessment tool is trusted by over 500 dental and orthodontic offices around the US, Canada, Europe and Australia. We are driven by innovation and our focus is to deliver pre-qualified patients through online smile assessments.

Co-Founder & CEO, Greg Pellegrom said, “It is truly an honor to receive this endorsement by the AAO and to serve its members during this unprecedented time in the world, but also help position their practices for the new normal our population will now expect from their orthodontist. SmileSnap is proud to be leading the way with virtual consultations and visits by providing the best digital experience for patients and providers.” 

Beginning April 1, SmileSnap will offer two service tiers to its customers: SmileSnap Starter and SmileSnap Pro. With SmileSnap Pro, providers can conduct live video consultations and visits with patients from the comfort of their home, office, or anywhere. SmileSnap Starter includes unlimited photo, email, text, and app-based virtual consultations between patients and providers and a virtual dashboard to manage relationships and analytics. SmileSnap will provide AAO members with an exclusive price discount. Members are encouraged to visit aaoinfo.org and learn more by visiting the COVID-19 resource center or the endorsed program discount page.

President of the AAO, Dr. Gary Inman said, “To help members implement virtual consults and visits due to COVID-19, AAO swiftly evaluated SmileSnap and negotiated exclusive discounted pricing for AAO members. We are very happy to be partnering with SmileSnap to offer a solution that will enhance AAO members ability to connect with patients who are considering orthodontic treatment and with patients in active treatment.” 

Virtual consultations and visits have become increasingly critical to orthodontists during the COVID-19 pandemic. Over the past week alone, SmileSnap’s providers have conducted over 1,000 virtual consultations with prospective patients.


About The American Association of Orthodontists


The American Association of Orthodontists has been shaping smiles since 1900. Its membership is made up of gifted and highly educated specialists who diagnose, prevent and treat dental and facial irregularities to correctly align teeth and jaws. Orthodontists receive an additional two to three academic years of specialized education beyond dental school at an accredited orthodontic residency program.


Founded in 1900, the AAO is the world’s oldest and largest dental specialty organization. It represents more than 19,000 orthodontist members throughout the United States, Canada and abroad. The AAO encourages and sponsors key research to enable its members to provide the highest quality of care to patients and is committed to educating the public about the need for, and benefits of, orthodontic treatment.


Only orthodontists qualify for AAO membership. For more information, and to find AAO-member orthodontists near you, visit aaoinfo.org.


Media Contact

Carmen Marie Gonzalez

Marketing Consultant

[email protected]

 

Sign Up for SmileSnap Today!

Register for Smilesnap Now!

SCHEDULE A DEMO
By Kenner Medina November 3, 2025
Capturing and managing leads is only half the battle—the difference comes from measuring and optimizing. SmileSnap includes metrics and dashboards so you can see lead volume, conversion rates, source performance, and more. You’ll gain insights into which lead sources yield the highest quality patients, which messages convert best, and where drop-offs happen. With that data, your practice can test, improve, and iterate your lead workflows. For example, if SMS follow-ups outperform email in response rate, you can shift more outreach in that direction. Analytics Features Include: Lead source attribution Conversion tracking Drop-off points in the funnel Comparative performance across message types By making decisions based on real numbers, you minimize waste and scale what works. Over time, trends emerge, allowing you to anticipate growth periods and ensure team capacity is aligned. With SmileSnap, your lead system doesn’t just support growth—it drives it.
By Kenner Medina October 27, 2025
One of the biggest mistakes practices make is relying on just one communication channel. Prospects differ—some prefer texting, others email, some want a quick video message. SmileSnap supports multiple channels, so you can reach leads where they’re most comfortable. When a new lead is captured, you can trigger a mix of messages—SMS, email, video — to reinforce engagement. For instance, if someone doesn’t respond to an email, the system can send an SMS reminder. You can also use video replies to add a human touch and build rapport instantly. Because responsiveness matters so much, this flexibility often increases reply rates and helps move leads toward booking. By logging all communications, your team always has context and avoids duplication. You eliminate “dead ends” where a prospect falls through because you used only one method. The result is a more connected, patient-friendly experience—and higher conversion rates .